Your Fun & Profitable Online Business · Episode 27
Simple Automations Every Online Business Needs to Save Time & Boost Sales
Automation should remove repetitive work, not remove the human from your business. Here’s how to choose the right systems based on what they give back – time, money, or mental space.

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Automation is a design choice
Automate the repeatable. Protect the human.
The goal is not to automate everything. It is to move predictable, repetitive work out of your head so your time and attention can stay with the work that needs your judgment, creativity, and connection.
Let technology handle work that happens often and follows a stable pattern.
Keep nuanced decisions, relationships, and human value human.
Less clicking, copying, remembering, and rebuilding.
Faster follow-up and fewer missed revenue opportunities.
Fewer open loops for your brain to hold.
Automation gets framed as a tech project, but this episode is really about business design. Every repetitive task you continue to perform manually uses some of your time, attention, and decision-making capacity.
Use the three-return test before you automate
Look for repeated manual work.
Look for delays or missed follow-up.
Look for details your brain keeps carrying.
Automate consistency, not personality
The personal touch does not come from manually clicking Send every time. It comes from the words, timing, decisions, and care built into the experience.
Automation should free you up to do the work that actually grows your business.
Find your automation goldmine
- Write down everything you do in one normal workweek.
- Highlight anything repetitive with a clear trigger.
- Ask whether automation would save time, money, or mental space.
- Build one automation before adding another.
Questions new business owners ask about automation
What should I automate first in a new business?
Start with one task that happens repeatedly and has a clear trigger. Good early candidates include lead magnet delivery, a short follow-up email sequence, client onboarding steps, content scheduling, or inbox filtering. Pick the one that will save the most time, protect the most revenue, or remove the most mental clutter.
What should I not automate?
Do not rush to automate work that depends heavily on judgment, sensitive conversation, creativity, or relationship-building. Automation is best for predictable steps. Keep the parts of your business that benefit from your perspective and human connection human.
Do I need expensive software before I can automate anything?
No. Use the tools you already have first. Many email platforms, calendars, checkout tools, Gmail, Outlook, and content platforms already include useful automation features. Wendy also notes that more complex onboarding can be built with lower-cost tools such as Zapier and Google Drive if an all-in-one client platform is not in the budget.
Will automation make my business feel impersonal?
It does not have to. The personal touch comes from the words, timing, tone, and care you build into the experience, not from manually pressing Send every time. Write automated emails as if you are speaking to one person, and keep personal conversations personal when they need to be.
How many automations should I build at once?
One is enough to start. Building several at the same time can create more complexity than relief. Choose the automation with the clearest payoff, get it working, use it for a while, and then decide what deserves to be automated next.
How do I know if an automation is actually worth setting up?
Use Wendy’s three-part filter: will it save time, save or create money, or create mental space? If the answer is yes to one of those, it may be worth considering. If the answer is yes to all three, it is probably a strong priority.
What if I am not very technical?
Start with built-in features before building complicated workflows. Scheduling a post, creating a Gmail filter, or setting up a simple email sequence all count as automation. You do not need to become a tech expert to remove repetitive work from your week.
Avoid the automation mistakes that create more work
Use Wendy’s free guide to spot automation problems that add complexity instead of reducing it.
Read the full episode transcript
Episode 27 transcript: Simple Automations Every Online Business Needs to Save Time & Boost Sales
Automation is simply a system that works when you are not working
Hey there, and welcome to episode 27 of Your Fun and Profitable Online Business. This is the podcast that helps you build a business that feels as good as it looks without wasting precious time on things technology can do for you. I’m Wendy Muzzy, a money coach, online business strategist, and your go-to for making your business way more fun and way more profitable.
Today, we’re talking about simple automations, the kind that’ll save you hours every week and help you make money with ease. All right, let’s get to it.
I often hear entrepreneurs say that they think automations are complicated or expensive or impersonal. And I get it, they can be that way. And then they put them off. They end up drowning in these repetitive tasks that could be running themselves.
But the truth is, automations are really just creating systems that work for you when you’re not working. It’s simply using technology to complete those repetitive tasks and processes. It’s simple.
Why automation matters in a small business
So why does this matter? Here are three big reasons. Number one, automations give you back your most valuable resource, your time.
Number two, it keeps your business consistent. Leads are followed up with, clients are onboarded, and your sales process stays steady without you having to remember every single step.
And number three, and the most important in my opinion, it keeps your business fun and profitable. Remember step two of the fun and profitable business model? Do less of what drains you.
When you automate the things that feel heavy or unenjoyable, your business starts to feel lighter and way more fun.
And here’s the best part. Each of the automations I’m going to share with you today can be set up in a single afternoon with the right tech. Now, they’re effective and they will still be running months from now without you having to sit at your computer.
How to decide what should be automated
Before we get into the list, I want to talk briefly about the strategy behind choosing what to automate. I’m going to give you five options today, and I don’t want you to think you have to have all of these or any of these.
I want you to look at your business wholly and decide what you think you need to automate. Not every task should be automated.
The key is to find the repetitive tasks that happen often, like daily or weekly, and have a clear trigger, like someone booking a call, buying a product, or hitting a scheduled content day.
Now, with that in mind, let’s walk through the automations and the goals you hope to achieve with them.
Goal one: move people smoothly through your offer ecosystem
Goal number one, move people smoothly through your offer ecosystem. So here you can set up a lead magnet to low ticker offer bridge.
After someone downloads your freebie, they get a short automated pitch of a sequence for a small relevant offer. Generally, this offer has a low financial risk, maybe nine to $37.
And it works because it monetizes your new subscribers quickly while they’re most engaged.
My favorite tool for this is Kit for the email sequence and then Thrivecart for checkout and delivery. Use whatever tools you already have. Don’t go buy mine, but if you don’t have any, I suggest looking into those.
Goal two: elevate your higher level offer experience
Goal number two, elevate your higher level offer experience. Now this is on the write offer framework. This is the higher level offer.
Here, I strongly suggest setting up an automated client onboarding flow. This lets you use one place to handle your contracts, your invoices, your intake forms, and your welcome packet. So your clients feel cared for immediately.
And it works because it removes delays and makes you look polished from day one.
Here you can use Paperbell, Dubsado, or HoneyBook. Personally, I use Paperbell. But I want to acknowledge that these are pricey.
So if cost is an issue, you can DIY this yourself with Zapier and Google Drive. Don’t feel overwhelmed by that. You can go on YouTube and find tools and tricks to do that.
But the trick here is as soon as someone engages with you, all the things happen automatically. So you’re not having to go through and think about what you do next, or they have to wait 24 hours or whatever else the case may be.
Goal three: build trust without sending every communication personally
Goal number three, build trust without sending every communication personally. I would love to be able to send every single email that goes out of my inbox. It’s just not reality. There’s way too many emails in a day, and I’m just not physically able to do it.
So here I like to set up email automations through KIT. Again, that’s my preferred email service provider. Use whatever one you have.
Today, I’m going to suggest a first-time buyer series. This is for any of your digital products. And I liked them to be playful, like, hey, we just noticed you joined the cool club. Welcome. So happy to have you. Throw some confetti, all the good stuff.
You could also include product tips, relevant fun facts, or even just a behind the seeds peek in your business.
The advantage here is it allows potential clients to learn more about you and feel confident about their purchase.
Now, here’s a pro tip. Write these emails yourself and make them feel like you’re talking to the person, not an audience.
Goal four: stay consistent without being chained to your desk
All right. Goal number four, stay consistent without being chained to your desk. I love a good auto scheduler.
I have odd working hours. Anyone who gets real emails from me knows that they’re not typically in your range of normal working hours. So I use auto schedulers whenever I can.
And this can be for social media posts, podcasts, or blogs. And this lets you schedule when your content will be published one time, and it automatically sends it out into the internet at that scheduled time.
There are a lot of options here. I suggest using Canva for social media posts, Buzzsprout for podcasts, or Substack for your blogs. There’s a lot of things out there. Find something that works for you. Don’t buy these because I suggest them. These are just some suggestions if you don’t have anything yet.
Goal five: keep your inbox clean
Goal number five, keep your inbox clean. This is a big one that I talk to clients about again and again. Email filtering.
This lets your emails automatically go to certain folders and you don’t have to look through them as soon as they come into your inbox.
I sit down and look through my folders one time a week and I get to read them all in that category at one time.
Gmail and Outlook have some fabulous options here and you can go check out episode eight for more on email management as a whole. That’s wendymuzzy.com/8.
Find your automation goldmine with a three-step filter
All right, let’s talk about your action step. We’re going to start with your next best step. Let’s say you don’t have any automations or you just feel overwhelmed by all this.
First, I want you to identify the best thing in your business to automate. Here I have a three-step filter. It’s super easy.
Step one, list everything you do in a week. This week, you’re just going to observe what you’re doing. You’re going to write down everything, even the tiny stuff.
Then you’re going to highlight anything that’s repetitive. This is where your automation goldmine sits.
And then ask, will automating this save me time, money, or middle space?
The answer is yes to any of those. Pick one automation and set it up.
And if it’s yes to all three, that’ll save you time, money, and middle space, go set up that automation and make it happen immediately. Like that’s top number one priority.
You do not need to automate everything at once
Now, I want to be clear here. You don’t need to set up all the automations I suggested today at once. pick the one that will save you the most time and recover the most revenue right now.
And if you want my recommendation without going through the filter, start with a lead magnet to low ticket offer bridge. It works for every business type and starts paying off immediately.
Automation should free you up for the work that grows the business
So there you have it. Five simple automations that’ll save you time and energy and boost your sales without adding more to your plate.
Remember, automations aren’t replacing you. It’s just about freeing you up to do the work that actually grows your business.
And if you want a deeper dive, go grab my free guide on top automation mistakes to avoid. You can get it at wendymuzzy.com/automate.
And hey, before you go, next week’s episode is gonna be one you don’t wanna miss. We’re talking about habits that quietly slow your business growth. The little things you might not even notice that could be holding you back way more than you think. It’s gonna be a good one.
If you wanna subscribe to my podcast, new episodes are automatically downloaded into your library. Yep, that’s a super easy automation you can make happen right now.
Until then, happy automating!
